- Examination of results to determine whether the activities, resources and behaviours that cause them are being managed efficiently and effectively;
- Defines objectives needed to be achieved;
- Verifies actual controls system reliability and figure out missing procedures and weak points;
- Defines success factors and required process, procedures, competences and capabilities;
- Defines action plan, deadline and follow up of the realization;
- Controls, measures and monitors the results;
- Reviews the procedures, adjust and optimization.
